Skills development

Tip sheet: Feedback

Why is feedback important?
The word feedback comes from:

  • Feed
  • Back.

It is a way of giving someone relevant information about their work in order to improve it. Feedback is one of the fundamentals of communication!

Each of us needs it to move forward and progress. It develops soft skills and improves learning by making you an actor in your training.

In the case of peer feedback, the feedback comes from someone with the same status as you. You are placed on the same line, without fear of judgement, without hierarchy or authority. Let's discover the 3 best practices for giving constructive and effective feedback.

1. Be factual

👉 Try to present your feedback with concrete facts

You need to distinguish between a judgement that is subjective and a fact that is objective. Your feedback should be as objective as possible.

We often tend to make subjective judgements because we want to describe a fact. Try asking yourself "What makes me say this?

For example, if you write Martin is clumsy, you are in a judgemental posture, whereas if you write Martin dropped his coffee cup, you are in a fact-based, objective feedback posture.

2. Be honest and caring

👉 You must show respect for the work that has been produced.

The cornerstone of effective and productive feedback is kindness.

Any judgement of the individual who has delivered the work should be banned or the whole process will be destroyed and have a devastating effect.

3. Be constructive

👉 Constructive feedback is feedback that does not just say "very good answer" or "bad presentation".

This type of feedback is not helpful and is seen as a way of getting rid of the subject.

To provide good feedback, you must go into detail and give concrete and applicable areas for improvement to enable the recipient to progress. Now it's up to you.

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